Privacy Policy
This Privacy Policy describes how beean (“we”, “our”, or “us”) collects, uses, and shares information when you use the beean mobile application (the “App”).
1. Information we collect
1.1 Account information
If you create an account or log in, we collect:
- Email address
- A unique user identifier associated with your account
When you sign in, you provide your password; we use it only to authenticate you and do not store it. Our authentication service stores only a secure hash of your password (not the password itself).
We use this information to provide account features, sign-in, password reset, and to link your activity (e.g. subscription status, support requests) to your account.
1.2 Subscription and purchase information
If you subscribe to Pro or make an in-app purchase, we and our payment and subscription processors process purchase and subscription data (e.g. product identifiers, subscription status). This may be linked to your account or device so we can unlock Pro features and manage your subscription.
1.3 Support and feedback
When you use “Request grinder” or “Submit feedback” in the App, we may collect:
- The text you submit
- Your email address (if you are signed in, we may attach it to the request)
- Photos you choose to attach, which are uploaded to our servers
We use this information to process your request and improve our services.
1.4 Analytics
We use analytics services to understand how the App is used. This may include:
- Device or app-generated identifiers
- Your user ID and email (when you are signed in)
- General usage data (e.g. screens or features used, platform)
This helps us improve the App and fix issues. We do not use this data for cross-app advertising tracking.
2. How we use your information
We use the information we collect to:
- Provide, maintain, and improve the App (recipes, converter, Pro features)
- Authenticate you and manage your account
- Process and manage subscriptions and in-app purchases
- Respond to support requests and feedback
- Analyze usage to improve the App and fix problems
- Comply with legal obligations and enforce our terms
3. Third parties
We work with service providers who process data on our behalf to run the App:
- Authentication and account storage (sign-in, account data)
- Payment and subscription processing (in-app purchases; Apple or Google process payments on their platforms)
- Analytics (product and usage analytics to improve the App)
- Hosting and APIs (converter, recipes, and support features)
These providers are bound by confidentiality and data-processing terms. We do not sell your personal information to third parties for their marketing.
4. Data retention
We retain your information for as long as your account is active or as needed to provide the App and support, comply with law, and resolve disputes. You can delete your account or request deletion of your data (see below). Analytics and support data may be retained in aggregated or anonymized form.
5. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
6. Your rights and choices
- Account: You can sign out or delete your account from the App or by contacting us.
- Access and correction: You can update your email and account details in the App or by contacting us.
- Deletion: You may request deletion of your personal data by contacting us. We will delete or anonymize your data subject to legal and operational requirements.
- Subscriptions: You can manage or cancel your subscription via your device’s subscription settings (e.g. Apple ID or Google account) or through the “Manage subscription” option in the App (Account tab).
- Analytics: Analytics are used for product improvement; we do not use this data for cross-app advertising tracking.
If you are in the European Economic Area or other regions with similar laws, you may have additional rights (e.g. access, portability, restriction, objection, withdrawal of consent). Contact us to exercise them.
7. Children
The App is not directed at children under 13 (or the applicable age in your country). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy (and the “Last updated” date) in the App or on our website. Your continued use of the App after changes constitutes acceptance of the updated policy.
9. Contact us
For questions about this Privacy Policy or our data practices, or to exercise your rights, contact us at: hello@beeancoffee.com.
