The most important part of your customer’s experience happens when your coffee is brewed at home.

Yet, most roasters ignore what happens after checkout.

I’ve ordered from four different roasters online often spending over £80 a kilo on coffee. I gave them a shout to ask for any suggestions for a recipe if not on their website, only one of them replied. I managed to dial each coffee in but I’m always wondering what should I adjust to try get it better.

I feel like every recipe I see for pourover is like “course” or “medium course” or “24 clicks on comandante”. Does everyone have a comandante grinder now?! How would I know what that means?

This is my most expensive coffee I’ve ever bought by far at $80/100g. I’m very excited and a little nervous but would love to hear if anyone’s tried this and if they have any brewing advice?

Seen on: Reddit r/Pourover

Meet your all-in-one solution for delivering a better post-purchase coffee experience.

Connect every bag to its brew guide

Link each coffee directly to its brew guide through QR codes on packaging or post-purchase emails, creating a seamless path from purchase to cup.

Provide brewing guidance on your product pages

Turn uncertainty into confidence with a brew guide embedded directly on your product pages.

Reach more customers with our mobile app

Your products are automatically synced with our mobile app, putting your coffees in front of home brewers actively searching for new beans to brew.

Most customers never return after their first purchase, that’s why great brew guides matter.

Turn first-time buyers into loyal customers

First purchases are driven by curiosity, second are driven by trust. Clear brew guides help customers succeed from the start so they experience your coffee at its best and feel confident buying again.

Open door to beginners and remove hesitation

Lower the barrier for beginners to explore higher-quality coffees with clear brewing guidance that builds confidence and reduces uncertainty. When customers know they can succeed at home, they’re far more likely to order.

Spend less time on customer support

Your team shouldn’t spend time troubleshooting bad brews or explaining grind size. Our widget gives customers clear instructions so you can focus on sourcing and roasting exceptional coffee.

Increase your brand presence with our mobile app

Put your coffees in front of the right audience and create a seamless brewing experience by connecting every product to its guide through packaging and digital touchpoints.

How beean powers People Possession’s brewing experience

Our roaster solution powers the brew guides of Paris-based roaster People Possession (part of TANAT). The brand is known for blending street culture, the bold packaging and superior coffee blends.

People Possession uses our brewing widget across all product pages, and their coffees are featured in our mobile app. This reduces brewing-related customer questions. Customers also share their brew guides on social media and coffee forums, increasing brand visibility and helping more people brew their coffee as intended.

Read full case study

Everything your customers need to make a great cup of coffee.

Converted grind settings

Specify grind settings on one of your grinders or target particle size. Our brew guide automatically converts it to a starting point on more than 100 popular grinders.

Smart water recommendations

Set your ideal water TDS, let our brew guide help your customer finding a mathcing brewing water in their country.

Guided brewing steps and timer

Create step-by-step instructions with time stamps. Our brew guide displays them with an integrated timer.

Without beean

One generic brew guide for all your coffees

Vague grind range or settings on a grinder that customer doesn’t have

Customers rely on your support or forum advice when they struggle

Mediocre cups don’t lead to second orders

With beean

Interactive, bean-specific brew guides that are easy to maintain

Customers get exact starting point settings on their grinder

Less support tickets for your team

Great cups lead to repeated orders and bossing customer loyalty

Here’s how it works

1 – Create a recipe in our dashboard

Create recipes using re-usable templates for different brewing methods and set parameters like dose, grind size, water and brewing steps.

2 – Embed brewing widget on your product page

Simply paste a unique recipe id on your product pages themed to your brand. This can be easily set up with platforms like Shopify or WooCommerce.

3 – Automatically publish recipes into our app

Once your widget is live, your coffees get listed in our mobile app, with QR codes that connect each bag directly to its brew guide.

Works with all popular platforms

What our app users say

I find it’s especially good for giving me a starting point when roasters give their recommended grind size for machines like the EK43. Appreciate the work you’ve done

It’s a lot more helpful than some people in the forums who would rather lecture about how even the same branded grinders and beans vary, instead of simply saying what setting they’re using so new users have a reference point to start from.

I converted the grind size from my Varia EVO Hybrid to my new Timemore Sculptor 078S this morning for my V60 recipe, and it was delicious.

I lost count of how many times I’ve looked for grinder conversions, even if approximate and geometry is different, having a ballpark within a few clicks when testing a recipe someone loves is amazing.

I love that I can convert microns into clicks for each grinder! Thank you for what you do.

This is great. Just getting into this coffee grinding thing, and most of the recipes declare the grind size by the hallowed Comandante C40. And you’ve got my 1Zpresso Q there. Sorted.

Seems quite good between my j ultra and df54. I think it will help lots of people with general ballpark calculations.